Shipping Policy for @AadhiVaaram

At AadhiVaaram, we aim to deliver your orders efficiently and reliably. This Shipping Policy outlines our procedures, methods, and timelines for shipping and delivering products to you.

1. Shipping Methods & Associated Costs

Shipping Methods: We use trusted logistics partners BookMyShip to ship your orders.

Coverage: We currently ship within India only.

Costs: Shipping costs are borne by the customer. The exact cost, if applicable, will be displayed at checkout based on your delivery location and order weight.

Free Shipping: On Orders Over 5 Kilos for Veg, 3 Kilos for Non-Veg.

2. Estimated Delivery Times & Factors Affecting Them

Delivery Timeline: Orders are delivered within one week to 10 days from the date of order placement, provided payment is confirmed.

Processing Time: Orders are processed and handed over to our shipping partner within [e.g., 1-2 business days—specify if applicable] of placement.

Shipping Initiation: We initiate shipping within the one-week timeframe. If shipping is initiated within this period but delivery is delayed (e.g., due to logistics issues), a refund will be credited to your original payment method within 10-15 business days.

Factors Affecting Delivery: Delivery times may vary due to:

Public holidays or regional festivals.

Weather conditions or natural disasters.

Delays by our logistics partners.

Incorrect or incomplete shipping addresses provided by you.

We are not liable for delays beyond our control but will strive to keep you informed.

3. Order Tracking Options & Instructions

Tracking Availability: Once your order is shipped, we provide a tracking number (if available from our logistics partner).

How to Track:

You will receive an email or SMS or WhataApp with your tracking number and a link to the shipping partner’s website.

Support: If you face issues tracking your order, contact us at support@aadhivaaram.com or on WhatsApp with your order number, and we’ll assist you.

4. Additional Information

Shipping Confirmation: You’ll receive a confirmation email or SMS or WhatsApp once your order is dispatched.

Lost or Undelivered Orders: If your order isn’t delivered within [e.g., 10 days—adjust based on your buffer] of shipping initiation, notify us immediately. We’ll investigate and resolve the issue, subject to our "No Return and Refunds" policy unless legally required otherwise.

Contact Us: For shipping-related queries, reach out to support@aadhivaaram.com or on WhatsApp Support.